Technology Innovations

That is the question …. How can you convince your management that support VoIP solution for your small business?

The best argument for VOIP is to reduce communication costs … but this is not the only reason.

I suggest the use of hybrid solutions. When the voice most of the papers, and video are made by VOIP …. and emergency services “fall back” on the Internet if not done with minimal classical PSTN solutions.

When I say VOIP from now I want to say 90% of VoIP and PSTN few minor add-ons.

Why VoIP?

1 – Reduce the costs of communication ….

Although this is essentially still clearly evident. Suppose you have a company that most of their calls are “foreign” to the United States and vice versa.

It is necessary to recover the cost of all these calls now on one side …. then calculate the cost, if all appeals Intercontinental passed through a VoIP system.

Now you have the number of calls * The number of local calls * cost of a local call.

You can compare the costs in both situations.

a. I would take the worst case where no calls on both sides ending with a final season as Packet8 VoIP. To make the full comparison must add all the fixed costs as well: the cost of equipment, support costs, etc.

b. Just compare the price of adding a line of 2 Mbit / s PRI to increase your company internet connection BW 2Mbps. This will show a lot about VoIP.

C. Long distance calls seriously affected by the duration of the call. While VoIP calls and PSTN goes, are much less affected by the duration. In some places, in the call state does not pay individually, but a monthly payment shall be made.

d. Equipment costs for the station closure is lower. Although it is almost always true that they have to show that they seek VOIP equipment supplier, for example, Avaya, Cisco, Nortel. And the comparison of prices in both cases.

2. Add new functionality to an existing PBX is a mess most of the time …. while adding new features, capabilities and skills is easy on VoIP.

3. A Unified Communication VOIP and IP ran into the very infrastructure company is easier to handle …. but of course need more experience.

4. You can have “local” numbers around VOIP provider is present. He wants to establish a presence in another state or country – starting with a number of VoIP in the new location that is answered by an existing office.

5. It allows you to virtualize your office. For example, a company offers a customer support after the time by employing people to work from home in four areas. VoIP PBX allows the company moves cheaply and easily at home … although they are in different countries and participated in various telecommunications companies and IP services.

6. In addition to reducing costs in contrast to PSTN, VoIP provide better roaming services, the possibility of relocation of offices quick and independent local telephone companies (which means, in theory, buy VoIP services from any service provider on the globe). With VoIP service can create a PBX that uses voice services to all employees worldwide to build your virtual office. It is also possible to integrate voice, email and the presence of VoIP technology.

7. Other benefits include …. Ubiquity for unified messaging, mobile telephony, geographic growth across MPLS networks with centralized services, wiring 50% less LAN, use a mobile VoIP client with a helmet and more digital / VoIP phone are no longer necessary, the voice of business can go through an MPLS data network, you can receive calls over the Internet in your contact center.

Note that to try to convince his company in favor of a VOIP solution … It is also important to be open and explain all the advantages and disadvantages, everything.

* Voice quality is similar to regular PSTN solutions, but not exactly the same as POTS. It could be undiscernibly but there is still a difference. How would you rate the quality of VoIP depends on how the infrastructure of your business is ready for VoIP, how good an SLA (Service Level Agreement) you have with your ISP.

* When the Internet is attacked intentionally or not all VoIP equipment, end points, VoIP phones will be affected. It is very rare that a PSTN system is low, except in case of disaster and everyone tries to call everyone.

* Voip acquired a bad press in recent years, as everyone always talks about the low cost of calls and free calls. VoIP is an installation at affordable prices, but good, if not at least use decent games. If you try to do everything for cheap, then you get a bad call quality and a lot of hate mail from the administration.